Reminders & Notifications

Help people remember their appointment, automatically.

Setting your reminders

Go to Booking Reminders in Settings and choose when reminders go out: 24 hours, 1 hour, or 15 minutes before the appointment. Pick as many as you like, then click Save Reminders.

Email reminders

Email reminders are included on every plan.

Text (SMS) reminders

Text reminders are included on Pro and Expert with no message caps. Bookers choose whether to receive them when they book, and they can opt out at any time. A booking shows a Text reminder badge when one is scheduled.

To turn text reminders off, clear all of the text reminder times.

Different reminders for one appointment type

Open an appointment type and turn on Override account reminder defaults to give it its own schedule. See Appointment types.

Booking emails