Setting Your Availability

Your Availability page is where you set the hours people can book. It has two parts: your weekly hours (your normal, recurring schedule) and date overrides (one-off exceptions like a day off or special hours). Open it from the Availability link in the sidebar.

1. Turn on the days you work. Toggle each day of the week on or off. A day that's off shows as Unavailable.
2. Set your hours. Each day starts with a default block (9:00 AM–5:00 PM). Adjust the start and end times to suit you.
3. Add more blocks if you need a break. Use Add time slotto split a day — for example 9:00 AM–12:00 PM and 2:00 PM–5:00 PM. Blocks can't overlap, but they can touch.
4. Save Availability.

Choose the spacing between bookable start times — 15 min, 30 min, or 1 hr. This sets the times bookers can choose (e.g. 9:00, 9:30, 10:00…) and applies across all of your appointment types.

Overrides replace your weekly hours for specific dates. Pick a start date (and an optional end date for a range), then choose a type:

• Block entire day(s) — mark yourself unavailable, e.g. for vacation or a holiday.
• Custom hours — open different hours than usual on those dates.

You can add an optional reasonfor your own reference — it's only shown to you here, never to people booking.

Your hours are set in your account time zone (you can change it in Settings). People booking with you automatically see your available times converted to their own time zone, and they can switch the time zone on the booking page if they'd like.

The times bookers actually see are your open hours, minus anything ruled out by:

• Date overrides.
• Each appointment type's scheduling rules (buffers, minimum notice, booking window, max per day).
• Busy events on your connected calendars.
• Times that are already booked.

Contact us or email support@wellbooked.net— we aim to respond within 1 business day.